At Circle of Friends Services, Inc., we believe in openness and transparency. Below you will find a list of frequently asked questions that we are often asked. If you cannot find the answer to your question, please feel free to reach out and we would be glad to answer it.
Q. What are your funders?
A. Currently COFS can accept most of the major Medicaid HMO’s, Medicaid, TANF, Community Based Care funding and Victims of Crime Compensation.
Q. How do I make a referral?
A. Referrals can be securely faxed to 386-753-9265, or emailed to Vicki Horton, our referral specialist, at email@example.com. Referral forms can be found on our website. They can also be emailed or mailed to the referent directly by calling the office at 386-259-5413, ext. 205 and making a request for a referral form.
Q. Is there an age limit for therapy?
A. No, Circle of Friends Services provides services for children zero to 18 and adults.
Q. Do you have bi-lingual therapists?
A. Yes, COFS currently employs several therapists who speak Spanish, English and Creole. Forms and written literature about our services are also available in Spanish.
Q. Where are services provided?
A. COFS provides services in the home, school, or in clinic. Typically the place of service is the choice of the client being served.
Q. What are the qualifications of your therapists?
A. All of our therapists are Master’s level therapists. Most are licensed or licensed eligible. Several are doctoral level therapists. All of our therapists are specially trained in dealing with families and children following traumatic events.
Q. Will my information be shared with other agencies, such as the Department of Children and Families?
Q. Are there times when my information is not kept confidential?
A. Yes, there are three circumstances in which the therapists cannot maintain confidentiality:
If a client provided information to a therapist alleging child abuse or neglect
If a client threatens to harm himself or herself.
If a client threatens to harm another person.